Gift Cards & Vouchers

Vouchers & Credits

From time to time Cracka Wines may issue vouchers or credits for redemption against future purchases of wine.

Vouchers can only be redeemed online at Crackawines.com.au.

Vouchers cannot be combined with any other voucher or credit.

Vouchers can only be redeemed on wines available that are listed as 'Buy Now' or 'Deals'. Vouchers cannot be used when bidding on Auctions.

Where a voucher or credit is offered by Cracka Wines as a registration/signup/joining offer for new members, then a member/person can only claim one of these registration/signup/joining credits or vouchers if they are not a current Cracka Wines member and the member must be registering/signing up/joining Cracka Wines for the first time. Additionally, only one registration voucher or credit may be claimed per household/delivery address. Where multiple Cracka Wines accounts are set up in breach of this term, Cracka Wines reserves the right to cancel the voucher or credit and to cancel any orders or bids placed, and to recover the value of the voucher or credit from the member where orders are unable to be cancelled prior to delivery.

Each voucher or credit may only be redeemed once per household/delivery address.

Cracka Wines conducts regular audits of voucher and credit usage and reserves the right to recover amounts owing from customers who redeem more than one voucher or credit per household/delivery address/voucher promotion, or who are in breach of the terms attached to the particular voucher or credit or who obtain the voucher or credit through fraudulent or unauthorised channels or who set up multiple Cracka Wines accounts in order to obtain multiple vouchers or credits.

Vouchers may not be used in conjunction with any other vouchers - strict limit of one voucher per order. Any terms and conditions on a voucher or credit apply and bind the holder of the voucher or credit. Vouchers and credits are non-transferable and may not be redeemed for cash. All vouchers and credits will have an expiry date, after which the voucher or credit will no longer be redeemable.

Vouchers must be used in a single transaction, any remaining amount not used in this transaction cannot be applied to subsequent purchases and no refund or credit for any unused amount will be provided. Voucher not transferrable for cash.

Where a Voucher has a minimum spend requirement, then the voucher can only be redeemed if the value of the products ordered exceed the voucher's minimum spend requirement.

Vouchers and credits cannot be applied to orders retrospectively.

Mobile Gift Cards

Each Mobile Gift Card contains a single-use, unique voucher code to the value stated on the gift card. Mobile Gift Cards can be redeemed online via edm.crackawines.com.au only. For more information on how to use your Mobile Gift Card, see below.

Purchasing a Mobile Gift Card
To send a Mobile Gift Card please click here

Redeeming Online
To redeem your Mobile Gift Card at edm.crackawines.com.au, enter the Gift Card Number in the voucher code field at the time of checkout. Gift Cards cannot be used in conjunction with any other offer or voucher at the absolute discretion of Cracka Wine Co. Mobile Gift Cards are not transferrable for cash.

Using your Mobile Gift Card as part of a larger transaction.
Because your Mobile Gift Card functions in the same way as a single-use, unique discount code, you are able to use your Gift Card as part of a purchase that is higher in total value than that of your Gift Card. The value of your Gift Card will be deducted from the total of your purchase at checkout. You must use the full value of the Mobile Gift Card in a single transaction. Residual balances are not currently available.

Reclaiming a lost or deleted Mobile Gift Card
If you have accidentally lost or deleted your Mobile Gift Card, contact info@gift.digital for support.

Expiry Date of your Mobile Gift Card
The expiry date of your Mobile Gift Card is displayed on your Gift Card.

Your Mobile Gift Card, your responsibility
You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been proven fraud or negligence.